
Voicemail Help
How to Set Up Your Voicemail
The first time the voicemail is accessed it must be from your home phone. You will be prompted to create a personalized passcode, record a personal voice signature, and record a personal greeting.
- Dial *9 or your telephone number from your home phone
- Create a new personal passcode of four to twenty digits
- Record a name announcement
- Record a personal greeting or select one of the standard greeting options
- Prompts will allow you to correct any announcements or messages
- To update your greetings in the future, press 3 after logging into your voicemail
Wave G Phone Portal
Check your voicemail, set preferences, and manage features online via the Wave G Phone Portal.
For assistance with the Wave G Phone Portal features, please see the Wave G Phone Portal Help page.
How to Check Your Voicemail
From Home:
Dial *9 or your telephone number and enter your PIN when prompted.
Note: If you have a new voicemail, you will notice a “staggered” dial tone when you pick up the line. This will continue until you have checked your voicemail.
Away From Home:
Dial your telephone number and press the star (*) key during the outgoing greeting, then enter your PIN when prompted.
Online:
Check your voicemail, set preferences, and manage features online via the Wave G Phone Portal.